Support Engineer

Responsibilities:

Provide technical support to clients via phone, email, and chat.
Troubleshoot and resolve software and hardware issues.
Assist clients with the integration and setup of our marketing software.
Document and track support requests and resolutions.
Collaborate with the development team to address and resolve complex technical problems.
Conduct training sessions for clients to enhance their use of our software.

Experience:

2+ years of experience in technical support or a similar role.
Experience with marketing software or CRM systems is a plus.

Educational requirements:

Bachelor’s degree in Computer Science, Information Technology, or a related field. *Optional, but preferred, not so much the paper degree, but the Knowledge (Tai Lopez voice)

Skills:

Strong problem-solving and analytical skills.
Excellent communication and customer service skills.
Proficiency in troubleshooting software and hardware issues.
Familiarity with marketing tools and software.
Ability to explain technical concepts to non-technical users.

Description:

As a Support Engineer at Sevnflow, you will provide technical assistance to our clients, ensuring they get the most out of our marketing software and services.

You will troubleshoot issues, offer solutions, and assist with software integration and setup.

How to Apply

Interested in joining Sevnflow? Simply fill out the form below, attach your resume and cover letter, and specify the position you're applying for. We look forward to seeing how you can contribute to our team and help us drive growth for chiropractic practices.

Apply for a position

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.